It’s often said that feedback is like a gift – but why does it sometimes feel like an attack instead? We need to remember that the true purpose of feedback is to either motivate someone to continue doing what they’re doing well, or to help them redirect negative or unsuccessful behavior to have better future outcomes. This virtual session will provide you with the knowledge and skills you need to feel more comfortable and confident when giving feedback; and also when asking for and receiving feedback. You will explore the true purposes of feedback and learn the “golden rules.” Then, you will apply what you’ve learned to a structured feedback process and have the opportunity to practice your delivery.

Online Learning Options

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities.

Book a consultation

Fluidbook

An interactive digital tool designed to deliver engaging, user-friendly leraning experiences. Combining mulitmedia elements such as quizzes, infographic, podcasts and much more.

Infographic

Our mobile-first infographics are fully responsive across all devices, with animated, digestible visuals, they make complex topics easy to understand—anytime, anywhere.

Podcast

Our podcasts offer an engaging, flexible way to share insights, stories, and expertise. Perfect for learning on the go, they’re professionally produced, brand-aligned, and ideal for connecting with audiences in a more personal, conversational format.

Quiz

Our interactive quizzes are a fun and effective way to reinforce learning, assess understanding, and boost engagement. Designed for mobile and desktop, they’re quick to complete, easy to customise, and perfect for tracking progress in real time.

Thrive in Five

Thrive in Five videos are bite-sized, mobile-friendly learning tools designed for busy learners on the go. Each 2–3 minute animation follows a clear, structured format—covering the problem, key takeaways, practical tips, do’s and don’ts, and things to try—making learning quick, focused, and actionable.

Scenerio Cards

Our interactive Scenario Cards modernise classic study tools with a digital twist. Easy to use and engaging, each card flips to reveal additional information—perfect for process reviews, role-play scenarios, product training, and more.

Apply Your Learning Action Plan

The Apply Your Learning Action Plan is a simple, downloadable PDF designed to help learners reflect, set goals, and track their progress. It turns insight into action, reinforcing learning through practical steps and personal accountability.