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Custom Programmes /

Core Topics Library

/ Assertiveness

Assertiveness

Assertiveness skills are essential components of effective communication. It involves confidently expressing your beliefs while respecting others' opinions, without resorting to aggression or anger. This discussion emphasizes incorporating assertiveness techniques into your interactions, fostering congruence with others, and enhancing your confidence and self-esteem.

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Expert Led options

Expert Led modules available in this topic.

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Assertiveness

This session is a comprehensive and interactive program designed to equip participants with the knowledge, strategies, and techniques necessary to enhance their assertiveness in personal and professional settings. This dynamic training focuses on empowering individuals to effectively communicate their thoughts, needs, and boundaries while maintaining respectful interactions with others. You’ll learn and practice some tips, techniques, and strategies for remaining calm and professional in the face of anger or hostility and for managing your own response to difficult situations. You’ll also have the opportunity to apply that knowledge in real-life scenarios, responding assertively to requests made by others.

Online Learning Options

Our award-winning learning content library is expertly created, easy to consume, and visually engaging and it can be experienced through a range of modalities.

Book a consultation

Fluidbook

An interactive digital tool designed to deliver engaging, user-friendly leraning experiences. Combining mulitmedia elements such as quizzes, infographic, podcasts and much more.

Infographic

Our mobile-first infographics are fully responsive across all devices, with animated, digestible visuals, they make complex topics easy to understand—anytime, anywhere.

Animation

Our animations and videos bring learning to life through dynamic visuals and storytelling. Designed to simplify complex topics, they’re engaging and ideal for capturing attention across digital platforms.

Podcast

Our podcasts offer an engaging, flexible way to share insights, stories, and expertise. Perfect for learning on the go, they’re professionally produced, brand-aligned, and ideal for connecting with audiences in a more personal, conversational format.

Quiz

Our interactive quizzes are a fun and effective way to reinforce learning, assess understanding, and boost engagement. Designed for mobile and desktop, they’re quick to complete, easy to customise, and perfect for tracking progress in real time.

Thrive in Five

Thrive in Five videos are bite-sized, mobile-friendly learning tools designed for busy learners on the go. Each 2–3 minute animation follows a clear, structured format—covering the problem, key takeaways, practical tips, do’s and don’ts, and things to try—making learning quick, focused, and actionable.

Scenerio Cards

Our interactive Scenario Cards modernise classic study tools with a digital twist. Easy to use and engaging, each card flips to reveal additional information—perfect for process reviews, role-play scenarios, product training, and more.

Apply Your Learning Action Plan

The Apply Your Learning Action Plan is a simple, downloadable PDF designed to help learners reflect, set goals, and track their progress. It turns insight into action, reinforcing learning through practical steps and personal accountability.

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360 Feedback

The 360-feedback process provides individuals with a holistic view of their strengths and weaknesses. By encouraging self-awareness and promoting improvement, 360 feedback enables growth in organisations.

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Boost Self-Motivation with Expert-Led & Digital Assets

Self-motivation is the force that drives you to take action and to achieve your goals. Different people may be motivated by many different things, so gaining a deeper understanding of your own motivation will enable you to keep going in the face of setbacks, grasp every opportunity, and commit to realizing your aspirations.

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Build Personal Brand with Expert-Led & Digital Learning

During this session you will explore a five-step process for developing a memorable and consistent personal brand. You will evaluate the perception that other people have of you and will consider the best approach for projecting the image you want to create in the workplace.

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Building Networks | Expert-Led & Digital Learning Assets

This topic will equip you with the tools and confidence to approach online and offline networking in a more positive and proactive way. It debunks the myths about networking and teaches you how to do it effectively.

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Building Personal Resilience | Expert-Led & Digital Assets

We all face challenges, disappointments and setbacks in our private and professional lives: that’s not going to change. But it’s not the nature of the challenges themselves that determine the outcomes - it’s how we respond to them that makes the difference.

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Communicating Effectively | Expert-Led & Digital Learning Assets for Managers

Communication skills are the backbone of individual, team, and organisational success, through more effective relationship-building, influencing, decision-making, problem-solving, collaboration, and more! .

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Communication Styles | Expert-Led & Digital Learning Assets for Managers

In all areas of life, the seamless and easy communication we enjoy with some contrasts starkly with the challenges we face when interacting with others, regardless of how hard we try. These challenges often stem from the different dynamics between the communication styles used.

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Connectedness | Expert-Led & Digital Learning

This topic will help you to really understand what Connectedness is and why it is such an important facet to personal and workplace effectiveness. You will explore the different dimensions of connectedness and some of the key skills that support them.

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Continuous Improvement | Expert-Led & Digital Learning Assets for Managers

Continuous improvement means making ongoing, smaller changes that challenge the status quo or fine-tune practices and processes for a variety of reasons, including (but not limited to) reducing waste, improving quality, increasing competitiveness, developing problem-solving skills, and creating greater individual and team engagement.

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Creative Thinking | Expert-Led & Digital Learning Assets to Drive Innovation

Creative thinking is the lifeblood of innovation. It enables us to generate fresh ideas, solve complex problems, and seize new opportunities. Improving the ability and confidence to think creatively leads to continuous improvement and a competitive edge.

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Decision Making | Expert-Led & Digital Learning Assets to Strengthen Judgment

Whether you are managing people, processes, or both, you will have to make more decisions every day than you probably realize. Some decisions are small, operational, and tactical; but others are larger, more complex, and may have longer-term consequences.

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Design Your Career | Expert-Led & Digital Learning Assets for Career Planning

This topic is for anyone who isn’t sure which direction they want to take in their career, hasn’t clearly articulated their career goals, or doesn’t know how to reach them. You’ll learn how to use reflection, feedback, and market analysis to help you answer three key questions: Where am I now? Where do I want to go? How will I get there?

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Disruptive Thinking | Ignite Innovation with Expert-Led & Digital Learning

Think of products or services you use that have changed dramatically over the last two to five years. They’ve advanced so much because of the disruptive thinking of the people behind them. You too can learn how to become a disruptive thinker and an innovator in your organisation.

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Drive | Build Motivation with Expert-Led & Digital Learning Assets

In this topic, you will learn about the five important strategies that people with drive employ to propel their professional journey forward. It starts with articulating a clear and compelling vision of your desired future.

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Effective Meetings | Expert-Led & Digital Tools for Productive Collaboration

We’ve all sat through meetings that seemed pointless, drawn-out, irrelevant, or even hostile. Research indicates that people consider 71% of the meetings they attend to be unproductive. Every minute you spend in an inefficient meeting is time you’ll never get back.

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Emotional Intelligence | Develop EQ to Improve Performance & Relationships

This topic will help you understand what emotional intelligence (EQ) is and why it is such an important skill both in the workplace and in our personal lives. You will explore the four pillars of EQ and some of the key skills that support them including recognizing and managing your own emotions and changing your instinctive response to an event.

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Flexibility & Agility | Build Adaptive Leadership in a VUCA World

Flexibility and agility aren’t just organisational attributes—they’re also critical leadership qualities. Leaders who are agile and flexible can inspire greater commitment, foster stronger relationships, and encourage continuous learning within their teams.

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Focusing on What Matters | Expert-Led & Digital Learning Assets on Prioritisation

The focus of this session is to practice prioritization. You will be asked to bring along a time log from a given day, and will use this to distinguish between the relative urgency and importance of your tasks, plotting them into a prioritization matrix.

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Get Confident and Make It Stick | Expert-Led & Digital Learning Asset

This topic explores what confidence looks and sounds like with the emphasis on developing positive linguistic habits and investigates strategies for repairing damaged processes or client relationships.

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Giving Feedback | Expert-Led & Digital Learning

It’s often said that feedback is like a gift – but why does it sometimes feel like an attack instead? We need to remember that the true purpose of feedback is to either motivate someone to continue doing what they’re doing well, or to help them redirect negative or unsuccessful behaviour to have better future outcomes.

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Growth Mindset | Expert-Led & Digital Learning Asset

Our mindset is a way of thinking - a mental disposition, or a frame of mind that shapes our thought habits. These habits affect not just how we think about the world and about ourselves; but they have an enormous impact on what we feel, what we do, and how we respond to events.

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Habit Building | Expert-Led & Digital Learning Asset

Building effective habits is crucial for personal development and achieving long-term goals. Habits form the foundation of daily routines, influencing behaviour and outcomes

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Handling Stress & Conflicting Needs | Expert-Led & Digital

This topic examines the causes and impact of the workplace situations and activities that may be stressful for you. You will define the different types of stress and will be able to understand your own reaction to stress and how to use practical coping strategies to manage it more positively and proactively.

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Influencing & Persuading | Expert-Led & Digital Learning

Whether you’re an individual contributor, a team leader, or someone working cross-functionally, it’s critical that you’re able to get your ideas heard and others aligned to your point of view

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Innovation & Creativity | Expert-Led & Digital Learning

In our volatile, uncertain, complex, and ambiguous (VUCA) world, organisations can’t fulfill their missions without being innovative. Very few companies will succeed in the future by continuing to do what they’ve always done.

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Master Negotiation with Expert-Led & Digital Learning

Negotiating consists of an essential set of skills that we use in all aspects of our lives, sometimes without even realizing it. Negotiations are a way of reaching an agreement and can be about anything, from the type of coffee you want to the terms of a new employment contract.

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Persuading & Influencing | Expert-Led Digital Learning

This topic will help you to connect with your own personal brand in order to make a greater and more positive impact on your stakeholders.

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Positive Psychology with Expert-Led & Digital Learning

This topic will help you to understand your default mindset and how this can influence your behaviours and feelings at work. The session explores the theory behind positive psychology along with defining what it is and how it might differ from other areas of psychology that you may be more familiar with..

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Presentation Skills | Expert-Led & Digital

This module is a dynamic and interactive session designed to empower participants with the essential techniques and strategies to deliver powerful presentations that captivate, persuade, and leave a lasting impact on their audiences.

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Problem Solving with Expert-Led & Digital Learning

Solving problems is at the center of daily working life. These problems come in all shapes, sizes, and levels of complexity: everything from choosing the right colors for a website to tackling a complicated issue for the company’s largest client.

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Relating to Others with Expert-Led & Digital Learning

This topic looks at some of the key skills required to build and sustain effective relationships at work. There is a focus on self-awareness and communication; including asking meaningful questions, active listening, showing empathy and building trust.

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Storytelling with Data via Expert & Digital Learning

This topic will help you to transform dull facts and information into compelling and persuasive content through the power of storytelling. You will learn how stories connect people with each other and with the information that‘s being presented, enabling you to make a strong impression on any audience and inspire them to action.

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Supporting Neurodiversity at Work: Expert & Digital Learning

With approximately 15% of the global population exhibiting some form of neurodivergence, it’s important that we work toward creating an inclusive workplace and society. In this course, we’ll explore different types of neurodiversity, what a neuro-inclusive organisation looks like, and how to adapt your communication for maximum effectiveness.

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Time Management Skills: Expert-Led & Digital Learning

We all know that time is highly elastic – sometimes a whole day seems to contract into just a few hours, and other days seem to stretch on forever. On different days, the clock seems to be either your best friend or your worst enemy.

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Unconscious Bias | Expert-Led & Digital Learning

During this topic, you will delve into the topic of unconscious bias and how it can affect our daily lives. The course will look at different types of bias that typically influence our thinking and decision-making processes. By the end of the session, you will have developed some strategies to help overcome the impact that unconscious bias can ...

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